Refund policy

We offer a 30-Day Money Back Guarantee on Q Max Organic Hair Oil.

If you use the product properly according to our usage guide and do not see satisfactory results, you may request a return or refund within 30 days of delivery.

Eligibility

To qualify for the money back guarantee:

  • You must use Q Max Organic Hair Oil according to our recommended usage guide.
  • The request must be made within 30 days of receiving your order.
  • You must provide your order number, name, phone number, and reason for refund.
  • The product should be returned with its original packaging where possible.

Usage Guide Requirement

For best results, use Q Max Organic Hair Oil consistently as instructed:

  • Apply 3–4 times per week.
  • Use the included dermaroller gently before applying the oil.
  • Massage the oil into the scalp.
  • Leave it for a few hours or overnight.

Refund Process

Once we receive your return request, our support team will review it. If approved, your refund will be processed after the returned product is received and checked.

Important Notes

  • Delivery charges may be non-refundable unless the product received was damaged or incorrect.
  • Refunds are only available within 30 days of delivery.
  • Results may vary from person to person depending on hair condition, routine, and consistency.
  • The dermaroller should not be shared and must be used safely as instructed.

To request a return or refund, contact our support team with your order details.